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Aftersales & Support Manager

Location : Saudi Arabia
Job Type : Internal Temp Contract
Hours : Full Time
Required Years of Experience : 10 plus
Required Education : Bachelors Degree
Travel : Yes
Relocation : No
Job Industry : Medical Devices

Job Description :

After sales manager will be responsible for supervising all post-marketing, budgeting, customer follow-up, and general business plans to make sure customer are satisfied and that sales improves.




This role will be reporting into to the Sale and Service Director EMEA, the Aftersales Manager will be responsible for monitoring customer service levels and providing support to the logistics and after sales function, strategising service plans and budgets, creating and scheduling preventative maintenance plans.


 


After sales managers establish and retain contact with clients so that they can easily obtain customer feedback concerning the quality of their company’s products.


 


*Please note that suitable candidates will be contacted within 5 days. If you are not contacted by us, please consider your application unsuccessful on this occasion*




Required Qualifications :

(Only candidates with medical devices experience who meet all the requirements will be considered)





  • Strong communication and interpersonal skills 

  • Ability to manage multiple stakeholders 

  • Operational excellence mind-set and will to work as a strong team player

  • Engineering degree, coupled with years of expertise in global technical product sales support Strong result orientation 

  • Strong industry, market, customer and product understanding 





*Please note that suitable candidates will be contacted within 5 days. If you are not contacted by us, please consider your application unsuccessful on this occasion*



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